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Our Client Testimonials

"I was having a new home built and heard that blinds were taking 6 to 8 weeks due to COVID. I started looking for blinds locally which were delayed and more expensive. I found Blindsexpress online via Google search. I ordered a sample which arrived quickly. Once I had measurements I placed my order online. I ordered the Levelor motorized roller shades and non motorized roller shades. There was a small issue with the order due to the size. Levelor had some restrictions. I called Levelor directly to clear up the issue. Afterwards, I called Blindsexpress and spoke to Carl. Carl is amazing. After speaking with him and informing him off my conversation with Levelor, he had my order back on track and in production in no time. The best customer service. He listened and I didn't feel rushed. He did everything while I was on the phone and I felt confident with the entire process with them. Most importantly, they were over $600 less than the local places. They were $1500 less than one quote I received. I received my order in two shipments in less than two weeks. The roller shades fit perfectly and I LOVE THEM. I highly recommend Blindsexpress. Great customer service, great selection, and fast shipping. I will use them again. Keep up the good work!!!!" – Tonjh1

"Perfect! That's the first thought that came to mind upon installation of the Norman Woodlore Plus Shutters. Standard and Cafe shutters installed easily. Conversations with Carl were informative and had me eager to take on the challenge of doing it myself. The outcome was superior to anything I would have gotten from another brand or installation service." – Jay

"Blinds Express is a great place to shop for window treatments. I bought shutters for several rooms. Carl provided guidance on how to measure and gave great ideas on some of my tricky windows. When we ran into some challenges with installing, I emailed Carl with questions and he called me right away and provided guidance. Thank you, Carl and Blinds Express! We are very happy with the shutters and thankful for the awesome customer service! ...Hannah Y Thank you, Hannah" – Hannah YU

"I am thoroughly amazed. I will always go through blind Express for my future needs!!! This is truly a legit company! I had 0 issues....I received my custom blinds today.....per my instructions for less money and time then what Lowe's, Home Depot, local blind companies were trying to charge me. Blinds express get my 5 out if 5 stars ?????!!!!" – Tammy Peterman

"Talked to Carl this morning about a problem we had with a remote control shade we purchased five years ago. He went out of his way to help us and to get the problem resolved. Can't thank him enough and the customer service was second to none. " – Rob Charon

"The team provided outstanding support from the initial measurements to the final delivery. When the parts were received, there was some shipping damage noted on two panels. After sending an email on a Sunday morning, I had a return ticket within 30 minutes. Replacements arrived exactly when the team promised. Very nice shutters! Excellent customer service!" – Scott K.

"Thank you. The customer service at Blinds Express is why we continue to shop with you and recommend your company. " – PM

"Excellent Customer service and very well constructed website that makes ordering a breeze. The samples are shipped right away and I received them in less than a week from ordering. While shopping for the blinds, I had some issues with the cart. Carl from customer service team was wonderful and assisted right away. " – Sup

"I ordered Bali exterior solar shades for my sunroom, The ordering process was extremely easy. Pricing was the best after researching other websites. Customer service was exceptional. I had to call a few times with questions and they were very friendly and helpful. Iâ??ve recommended BlindExpress to my friend and she will be ordering for her sunroom, as well. Thanks to all for your help and quality product. " – Renee Fournier

"I would highly recommend blinds express to all my friends. The quality and price was outstanding. I received all help I needed to get the perfect fit for my windows. Jenn, Cheri and Carl,all assisted with my selections. Thank,you so much. I will definitely be ordering more." – Denise clupper

"I have to tell you what exceptional customer service I just received from Cheri and Carl. I just called and talked to Cheri because I had not ordered with blindsexpress.com before and wanted to be sure I had it correct as I was ordering 3 Bali Solar Roller Shades. Cheri was so nice, professional and helpful! She went thru my order, line by line. I went to make the order and had to call back and ask another question. Again...so nice. Then, when I was putting the order thru, the price changed. Carl called me back with a promo code to make it the original price (sale was changed in the system prematurely) and it was even less than before. He said not to worry about it! Sherry and Carl offered something you don't get with the big box stores. Exceptional, personal customer service. We have 23 windows. I'll definitely call them again! THANK YOU!" – Lauren Manley

"I ordered the following: Levolor 3 1/2 inch Ivy S Curve Vinyl Vertical Blind in color Sage and they are beautiful. Super easy ordering and fast shipping. I will definitely order more blinds from Blindsexpress. They did a fantastic job! Thank you!" – Dayle-Ann VANDERMARK

"I ordered roller shades for my kitchen and love them! Can't wait to order more for my sunroom/office." – Reg

"Rockport 3/8 inch Double Light Filtering Cellular Vertical Shade. Well made, shipped fast and fit well. We like the shades and we would buy again. Installation directions need some clarification from manufacturer. Customer service is very good and responds quickly. " – John Bryant

"My custom wood blinds arrived yesterday and I absolutely love them! Ordering was easy, your representative (Jenn) was fantastic! Looking around my house to see what else I need because it was a great experience. Thank you so much! In a world where the customer really doesn't matter anymore and online ordering is cold and impersonal you showed me that real customer service still exists and My business does matter to your company!" – Tricia P