Our Brand PH Serena Roller Shade

Tips To Remember:
Use a steel measuring tape
Round down to the nearest 1/8" for width
Round up to the nearest 1/8" for height
See Product Specifications for more specific product info.
Sizes should always be provided in this format: Width x Height
On any measurement given, the factory does have a +/- 1/8 of an inch variance allowance.

Measuring for Roller Shades

Inside Mount Width

•    Measure the exact width (left to right) of the inside edge of the window frame in three places (top, middle and bottom).
•    Take the smallest of the three measurements to the nearest 1/8 of an inch.
•    The factory will make the correct deduction from the total width to allow for brackets and correct installation.  Roller shades have generally large deductions due to the nature of the product (roller and hardware) -PLEASE CALL FOR SPECIFIC FABRIC AND TUBE DEDUCTIONS. Fabric is usually minimally-         1 1/8" or more from ordered width on inside mount .

Inside Mount Height

•    Measure the exact height (top to bottom) from the top inside edge down to the window sill in three spots across window.
•    Take the largest of the three measurements.

Outside Mount Width

•    Measure the exact width (left to right) of the wooden or metal window frame (outer edge) OR how wide you want the product to be.
•    For Solar Shades or Roller Shades, make sure the measurement overlaps the window opening by at least 2" on each side to ensure light control and privacy.

Outside Mount Height

•    Measure the top and bottom edge of window frame/trim. If no trim, be sure you provide the height you want the shade to be from top of the headrail to bottom of the bottom rail.
•    Be sure to allow for coverage for light control and mounting hardware if mounting above window opening to wall surface. You will need 2 inches of surface area to mount above opening. Call us for further instruction if needed.

Installation Cord Loop Instructions

Installation Cordless Instructions

Installation Cordless Instructions

Reviews

Do you charge for shipping?

Shipping is included in most products online. The exceptions are Norm Brand and freight sizes. Shipping fees will be seen prior to ordering in your cart. There may be freight exceptions depending on quantity of freight items in your order. All vendors have different freight policies. So you may receive an email or call in the unusual circumstance where additional charges apply.

Hawaii and Alaska Deliveries: Surcharges are online and will apply to your order for most products shipping to Alaska or Hawaii. However there are some cases with larger orders, etc where you may get a call from us with additional charges for orders shipping here.

Feel free to call us with any shipping questions. Customer service - 1.800.836.4488 or email us: info@blindsexpress.com

How long does shipping take?

Shipping of your custom product(s) with few exceptions take between 2-3 weeks from the time of ordering. Our Quick Ship branded products usually ship within 5 business days depending on the current supply and demand of the product.

All products are custom so the factories take time to process and make each item.

Exceptions:

Freight items over 90 inches will take a few days longer as they ship by freight handlers. Shutters and some woven wood programs take longer than 2-3 weeks. The 4 Week Norm Shutter program usually arrives within 4-5 weeks. All other Shutter programs take approximately 7-10 weeks. As will all shipping, holidays will affect the ship times.

When in doubt, please call or email BEFORE ordering custom product. We would be happy to check current ship times.