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April 9,2013 Happy Customer indeed. Last year I installed all new wood blinds for the first floor of my home. What an upgrade compared to the old cellulars I had. I've been so happy with them that I'm back to do the whole second floor this week !! Thank you ! K. Elliott Tuckahoe, NY December 23, 2012 We received this order, and have installed it. It looks great, and we appreciate that it is everything you promised. We will not hesitate to do business with you in the future. Regards, B. Basden Cincinnati, OH 45243
October 3, 2012
September 1, 2012 May 25, 2012 "The blinds look even nicer than I expected! I know you're not the ones who made them (I ordered Levolor) but the reason I'd come back to you and recommend you to others is SERVICE. When Levolor included a standard wand that ended too high for me to reach, the woman I spoke at your company waskind, polite, helpful and she somehow got a me a new wand at no charge, the exact size I wanted. That's what I call OUTSTANDING SERVICE." Vichna B. Spring Valley, ny
May 24,2012
May 23, 2012 I bought a rather large order of blinds and when it arrived there were some problems with missing parts. I suspect that a lot of it was due to the shipper. Regardless, Customer Service was a joy to deal with. Cheri M. saw to it that everything was made right in an extremely fast time frame. I couldn't be happier with the quality of the blinds I ordered, the very fair price and, of course, their devotion to customer service. This is what Total Quality Management is all about. Please keep up the excellent work Blinds Express!!
Jim C.
March 15, 2012
You have another satisfied customer! After checking at Lowes and Home Depot I searched for online blind
Sally M.
February 17, 2012 Customer Service:
I would like to thank you for addressing the repair of the blind noted below. I received it today and it works just as Thank you!
Rick M. February 13, 2012
Good Morning, February 6, 2012
"I mentioned that we were so delighted with our first order that a second
This time we ordered a different type of blind for our bedroom - and love They also arrived via speed delivery. Thank you.
Great service and product make a difference, and I've been telling all my Sue M. Novato, CA January 2, 2012 I just received my blinds and I am very happy! Thanks for the great value and great product! I am thrilled I found you! Jen P. Nashville, TN November 10,2011 Perfect!!! Beautiful blind, perfect fit -- could not be more pleased with the entire transaction. Thanks so much!! B. Keller Swan Point, MD
November 14,2011 November 2, 2011
The customer service from this company is amazing and I have already HIGHLY recommended you to
several family members and friends. Thank you!!!!
Amy R.
Aurora, Ohio
October 26-2011
I have just received and installed my second order of blinds from you. I want to thank you
and compliment your company on the incredibly fast delivery time and quality of product. It
is so nice to have things work and look the way I plan. B. Shurtleff
October 14, 2011
I have bought blinds from many of your competitors and then I found you and I will never go back! Your staff was Jodie N. Kansas City, Kansas October 11, 2011
We just want to tell you guys how easy it was to order from your web site. We were more impressed that you
Jan and Bob Wilson September 8, 2011
The replacement cords arrived today and I want to tell you how pleased I am with your service and response. Aug 10, 2011
Finally! A fair price, no gimmicks and a company that answers the phone! Thank you to Cheri and Kathy for answering all J. Slavoski, Appleton, WI July 23rd, 2011
Wow I can't believe I just had the same experience and it sounds like the same web site with all this coupon and that coupon
B. Turcott July 22, 2011
Hi Gang,
K. Howard
July 15, 2011 Cheri and the rest of your group, That is great news. I would love to have my blinds up before my company arrives. Thank you for following up. The customer service from your company is fantastic! Why would anyone go anywhere else for blinds?
J. Andrews
July 7, 2011 Dear Blindsexpress:
I just wanted to thank ya'll for my new beautiful blinds! They arrived much faster than I expected considering the "special" sizing needed for 2 of my windows. Thank you so much for the phone call ahead of time to make sure the function would be okay due to my specific needs size wise. Your prices, customer service and quality of product are very appreciated and hard to find these days. We will be ordering all of our window treatments from you all from now on!
June 6, 2011 I received the blinds last week and installed them this weekend. They look and work great. Thanks for everything. Your prices were the best to be found, your help was invaluable, and your responsiveness was quick and friendly! Your competition needs to take lessons!!! We will never order from anyone else again, we learned our lesson. Regards, L Woodfin
January 1, 2011
Dear Carl, Kathy, Jim, and any others who helped us with our troublesome blind,
Merry Christmas and Happy New Year !!!
I apologize for the time it has taken to send this note of thanks. Holiday business, etc. keeping me occupied.
THANK YOU VERY MUCH for the excellent customer service that i received from you these past few months.
The replacement Comfortex blind that you sent to us installed easily and has been working well. My wife believes that this replacement unit functions better than the original one ever did. So nice to be able to open and close the blind with ease, without the material billowing out into the room.
Thanks again for your excellent service. Everyone that we have dealt with at Blinds Express has been pleasant to work with and served us well.
Best wishes in the New Year. We will call on Blinds Express for our future window covering needs.
W. Weaver
May 2010 Hi Kathy...Don't know who to send this to, so you're it. We are delighted with our blinds & the service of your company!!! I have already recommended your company to friends. We thought we were sort of taking a chance doing business on the internet with a company all the way across the country from us...but read your business profile & pushed forward. And are glad we did. Thanks. Judy S. February 2010
Service -service - service is the name of any good business and your customer service and products define SERVICE! Great job! November 2009 Hi Blindsexpress, We ordered some of your our brand blinds and were pleasantly surprised at the quality. You phone customer service person told us to try just one blind before ordering blinds for our whole house. What great advise!. Needless to say we got the one blind in and ordered the rest of the blinds. We saved a ton of money! Thanks! Mary G., Gathersburg-Maryland
July 29, 2009 I just called to express my appreciation for another perfect transaction with Blinds Express. My most recent Order was for two sets of Levolor Natural Woven Wood Shades, nearly identical to those we ordered a year ago. In addition to perfect products and very reasonable prices, these custom shades which were ordered on July 20 arrived on July 29 and I already have installed them. My wife will be pleased and amazed when she returns home tomorrow. I cannot imagine that we would consider ordering these products elsewhere and you certainly have my permission to use my words to promote your products and services. Thanks again. -M. Cherry Michigan
I wanted to thank you for the blinds - my wife and I are thrilled! We ordered 27 of them for the entire house. The color, custom measurements, and condition were all perfect and delivered when promised. I saved about $2,500 (half) by ordering through you and installing them myself instead of going through our local window treatments company. Thank you!
--John L.
March 24, 2009 Thanks so much! Using you guys for my original order saved me a ton of $$$$ over Home Depot and I am now even more convinced it was the way to go. Thanks for the good service and most of all, someone answering the phone and doing it in English!!! As I get my windows changed throughout the house I am sure I will come to Blinds Express! Anne C. CA March 9, 2009 Dear Blindsexpress, I am impressed with your company that each time I call I immediately speak with someone who is helpful and knowledgeable. Thank you. Barb K. Florida Thank you again. Feb.12,2009 WOW!! Love the blinds! They look so great!! And they arrived super fast!! I'll be telling everyone who'll listen that Blindsexpress is THE place for ordering blinds! I really am so pleased - I love to go up and look and my newly decorated master bedroom!! Thanks so much, Shellie W. PA July 22, 2008 I really like everything I ordered from you the last couple months for my new home, and everything about the buying experience for each order. 100% perfect execution each time, that's hard to find these days. Your website is the best for searching and choosing what I want. I will be telling everyone I know to get their blinds at Blinds Express. Thanks P. Taylor NE July 20, 2008 G. S. wrote: Thank you very much for replacing the broken valance clips. Not only was I impressed that I got an answer on the 4th of July, but also because the clips arrived at no charge. Your company has earned a customer for life. It is service like this that all businesses need to learn.
July 11, 2008
Just received my Levolor 2 inch select wood blinds and they are beautiful. I was a little confused as to why your prices were so much better than Home depot and even Levolor's own web site. It made me very cautious until I checked the on line better business bureau.
To your credit you have no reports of problems and I can say the same, products are superb as is the price.
T. Finagan
New York, New YorkJune 1, 2008
Your sales person suggested Comfortex Shangri-la as a substitue and they were right, You can't tell the difference. I especially like that I can raise the shade in the open position unlike my shades that have to be closed to get the view from my lakehouse. Nice work, great suggestion, thank you again for the great service.
W. Masters
Elkhart Lake, WI
April 23, 2008
I just received my Norman shutters and am I glad I listen to your representative that coached me as to install them myself. They went up easily with my screw gun and after following the directions on the web site. Too bad we can't get this quality of shutter for this price made in the US. I hate to give business to other countries but when the chinese make a shutter this good for this price we should be ashamed that we can't make one also. I am very happy and I'm refering you to my neighbor.
R. Lewis
Phoenix , Arizona
January 26,2008
My cellular shades are perfect for this cold country we have in Montana and the drafts are all but eliminated. Great service,Great price, and great delivery.
Mr. Wilkerson
Bozeman, MT
January 6, 2008
Wow did our blinds come fast and are they beautiful, I don't mind telling you we tried another site with "Star" in its name and had nothing but trouble with customer service not knowing what they are talking about to sending us the wrong product.
Your people where rihg on the target and we got the blinds we wanted at an even better price. Nice Job.
L. Richards
Austin, Texas
March 16, 2008 Wow wow, I can't tell you how much I enjoyed dealing with Blinds Express. Your staff were very knowledgeable unlike most of the other internet dealers I tried to order from. The blinds came in a very appropriate time. R. Richards Boston, Mass. May 3, 2008 Great service,Great prices, nothing more needs to be said. W. Williams November 11, 2007 I just wanted to say how much I like your website. It's very straight forward and so easy to order. Your customer service is great too. Thanks, M. Holtz
September 2004
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April 2006
Thank you for going out of your way to get me the correct rail. I have to say, the service with your company has been excellent. Much better than my experience with Blindsgalore. Oh, and thank you for the great prices....too!
April 2006
C.H
May 2006 M. D. Baltimore, MD
May 2006
Max. V., Boise, ID September 2006 Dear Sir or Madame: I would like to thank you all for your efforts in bringing this matter to a conclusion. After returning the previous replacement blinds (two wrong configuration blinds were sent), we did receive the correctly configured replacement blind for the damaged one and it was in excellent condition. I would like to return the damaged blind and request that you send me a UPS shipment label (one did not come with this blind or under separate cover) to return the damaged blind. Your assistance in satisfying us is very much appreciated and we have been delighted with the customer service responsiveness both in terms of promptness as well as in deliverables. We will certainly recommend Blinds Express to our friends and colleagues. G.Przybylski January 6th 2007
Wow wow wow, we saved a ton of money over other competitors on the internet and the blinds March 26th 2007 I received my 3" blinds today and hung them up. THEY ARE FABULOUS AND SO ARE YOU! Thank you Blinds Express. J. Zajkowski April 30th 2007
We have received and installed the blinds for our
Hi there!
Just to let know that we are delighted with all of our new blinds (there were alot!), and thank you, we were most impressed with your speedy and efficient service!
I would have gotten back to u sooner, but this house (in Hudson Ohio), has been an absolute nightmare (we only moved in 20 Sept. after relocating from AZ) leaks galore and other disasters. I think anyone would be aghast at having to get a plumber in 8 times!! Anyway, amidst all the fray, I just wanted to say thanks, and should we need anymore window treatments we'll certainly be back.
Sincerely,
C. Abbink
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