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Testimonials

May 2010

Hi Kathy...Don't know who to send this to, so you're it.  We are delighted with our blinds & the service of your company!!! I have already recommended your company to friends.  We thought we were sort of taking a chance doing business on the internet with a company all the way across the country from us...but read your business profile & pushed forward.  And are glad we did.  Thanks.  Judy S.

February 2010

Service -service - service is the name of any good business and your customer service and products define SERVICE! Great job!
Wanda Stovers , Williamsburg-PA.

November 2009

Hi Blindsexpress,

We ordered some of your our brand blinds and were pleasantly surprised at the quality. You phone customer service person told us to try just one blind before ordering blinds for our whole house. What great advise!. Needless to say we got the one blind in and ordered the rest of the blinds. We saved a ton of money! Thanks!

Mary G., Gathersburg-Maryland


August 2009

Customer service was defined by your company! We had a problem with a blind and your people were absolutely great. Hunter Douglas was suppose to be the best and they didn't live up to their advertising hype. You guys got involved and made them fix a badly made shade.

Can't say much for Hunter but can say alot for your Customer service. I have referred you to all my friends.

Mr. Richard Revland-Kansas City

 

July 29, 2009
I just called to express my appreciation for another perfect transaction with Blinds Express. My most recent Order was for two sets of Levolor Natural Woven Wood Shades, nearly identical to those we ordered a year ago. In addition to perfect products and very reasonable prices, these custom shades which were ordered on July 20 arrived on July 29 and I already have installed them. My wife will be pleased and amazed when she returns home tomorrow. I cannot imagine that we would consider ordering these products elsewhere and you certainly have my permission to use my words to promote your products and services. Thanks again.

-M. Cherry
Michigan


April 19,2009
Cheri, and BlindsExpress,

I wanted to thank you for the blinds - my wife and I are thrilled!  We ordered 27 of them for the entire house.  The color, custom measurements, and condition were all perfect and delivered when promised.  I saved about $2,500 (half) by ordering through you and installing them myself instead of going through our local window treatments company.  Thank you!
 
--John L.


March 24, 2009
Thanks so much!  Using you guys for my original order saved me a ton of $$$$ over Home Depot and I am now even more convinced it was the way to go.  Thanks for the good service and most of all, someone answering the phone and doing it in English!!!  As I get my windows changed throughout the house I am sure I will come to Blinds Express!

Anne C.
CA


March 9, 2009
Dear Blindsexpress,
I am impressed with your company that each time I call I immediately speak
with someone who is helpful and knowledgeable. Thank you.

Barb K.
Florida

Thank you again.

Feb.12,2009
WOW!! Love the blinds! They look so great!! And they arrived super fast!!
I'll be telling everyone who'll listen that Blindsexpress is THE place
for ordering blinds! I really am so pleased - I love to go up and look and my
newly decorated master bedroom!! Thanks so much,

Shellie W.
PA



July 22, 2008

I really like everything I ordered from you the last couple months for my
new home, and everything about the buying experience for each order. 100%
perfect execution each time, that's hard to find these days. Your website
is the best for searching and choosing what I want. I will be telling
everyone I know to get their blinds at Blinds Express.

Thanks

P. Taylor
NE
July 20, 2008
G. S. wrote:
Thank you very much for replacing the broken valance clips. Not only
was I impressed that I got an answer on the 4th of July, but also 
because the clips arrived at no charge. Your company has earned a
customer for life. It is service like this that all businesses need to
learn.
July 11, 2008
Just received my Levolor 2 inch select wood blinds and they are beautiful. I was a little confused as to why your prices were so much better than Home depot and even Levolor's own web site. It made me very cautious until I checked the on line better business bureau.
To your credit you have no reports of problems and I can say the same, products are superb as is the price.
T. Finagan
New York, New York

June 1, 2008
www.blindsexpress.com saved me $567 from what a local decorator was going to charge me for my Hunter Douglas Silhouette. Your sales person suggested Comfortex Shangri-la as a substitue and they were right, You can't tell the difference. I especially like that I can raise the shade in the open position unlike my Hunter Douglas Silhouettes that have to be closed to get the view from my lakehouse. Nice work, great suggestion, thank you again for the great service.
 
W. Masters
 Elkhart Lake, WI

April 23, 2008
I just received my Norman shutters and am I glad I listen to your representative that coached me as to install them myself. They went up easily with my screw gun and after following the directions on the web site. Too bad we can't get this quality of shutter for this price made in the US. I hate to give business to other countries but when the chinese make a shutter this good for this price we should be ashamed that we can't make one also. I am very happy and I'm refering you to my neighbor.
 
R. Lewis
Phoenix , Arizona

January 26,2008
My cellular shades are perfect for this cold country we have in Montana and the drafts are all but eliminated. Great service,Great price, and great delivery.
 
Mr. Wilkerson
Bozeman, MT

January 6, 2008 
Wow did our blinds come fast and are they beautiful, I don't mind telling you we tried another site with "Star" in its name and had nothing but trouble with customer service not knowing what they are talking about to sending us the wrong product.
Your people where rihg on the target and we got the blinds we wanted at an even better price. Nice Job.
L. Richards
Austin, Texas

March 16, 2008
Wow wow, I can't tell you how  much I enjoyed dealing with Blinds Express. Your staff were very knowledgeable unlike most of the other internet dealers I tried to order from. The blinds came in a very appropriate time.

R. Richards
Boston, Mass.

May 3, 2008
Great service,Great prices, nothing more needs to be said.
W. Williams
 
November 11, 2007

I just wanted to say how much I like your website.  It's very straight forward and so easy to order. Your customer service is great too. 
 Thanks,
M. Holtz




September 2004
"Just wanted to thank you for the great service and products. We will definitely be back again when we need more window treatments. We will continue to recommend your company to others!" Greg B. Hartford, Wisconsin

November 2004
"I must thank you and your staff for rectifying some issues I was having with one of the products I purchased. You worked with me to schedule the repairs that I needed in a professional and timely manner. It is refreshing to see a company stand behind their commitment to customers." Victor V. Georgetown , Delaware

January 2005
"I recently ordered $900 of Hunter Douglas shades off your site. I admit I was skeptical because your pricing was considerably lower than any of the other sites I visited. My blinds arrived exactly as ordered and earlier than expected! Kudos to your management for setting high standards for service and pricing. We could not be happier!" Bob F. Edgartown, Maryland

March 2005
"I have ordered blinds for two of my homes from your company. Each time, I have been so pleased. I saved over $500 compared to my local prices-not to mention the excellent quality product and customer service. One of my products was backordered and your customer service stayed right on top of it for me! That is better service than our local retail stores! I will be calling you for our next home!" Susan G. San Antonio, TX

May 2005
"After researching over 30 sites, I came back to your site and ordered 37 blinds for my home. I was intending to order Hunter Douglas and luckily found Comfortex Cellulars, symphony. I wanted cordless and get that option free, what a pleasure it has been dealing with your personal. Prices, delivery and most of all customer service! ?Thanks again, Thomas R, Phoenix , Arizona

May 2005
"I called blindsexpress asking for help with a skylight window that was making my family room a furnace. I talked with one of your consultants and found her to be very informative and her expert advice and the product she recommended was perfect. Thanks Blindsexpress for the prices and service. Everything came exactly as you suggested and my room is cool again." Gloria T. , Miami , Florida

July 2005
"Thank you, thank you, thank you. After ordering a supposedly name brand shade from one of your competitors and having horrible service and quality, I called your store. You found for me that the product was made by a local company rather than by a major brand as promised. You intervened told me how to return the fake product. You then ordered the name brand for us and we paid a slightly higher price but got more features. We are so happy!" Bob I, Chicago , IL .

July 2005
"Nice job blindsexpress with the problem I had with my blind! I called and got a person on the phone which was a pleasant surprise, who was very helpful and within 10 days my blind was repaired at no cost to me." Bill C, Buffalo , NY .

Sept. 2005
"We have found out that price is not everything! I would like to tell you that we got half our house from a competitor. We had a problem with delivery time, and then getting one repaired was a hassle. Their customer service people knew absolutely nothing. We ordered the rest with blindsexpress and got them quicker and a problem was taken care of immediately. the old adage is true, 'you get what you pay for'. Thanks again and we have refered 6 more people in our track to you." Chuck and Lois, Prior Lake , MN

December 2005
"Man when you guys say holiday delivery, your not kidding. We got our blinds as promised and they are perfect. GREAT! " Patrice A, Carson , CA

December 2005
"Dear people at Blinds Express:
I just hung the new double, white cellular shades. They are terrific. With New England weather, these shades will make a real difference.
I'll save my pennies so I may buy some for my living room.
Mil gracias, Karen K, New Bedford , Maine

December 2005
"Dear Blindsexpress,
I just wanted to thank you for such a pleasant purchasing experience. The Hunter Douglas Blind I ordered arrived on Tuesday. I installed it that afternoon and it looks great. Not only did you have the lowest price on the internet. You also had outstanding customer service, who responded to each of my emailed inquirers very professionally and in less then an hour. I will defiantly be returning to you with my future purchases."

Thanks
Dave B NJ

January 2006
"Just wanted to let you know how happy we are with our blinds. Our order arrived before expected, absolutely perfect, and the shades look Beautiful! You were also half the cost of what Lowes had quoted - Well Done & thank you!!!
Melinda S 01/03/06

February 2006
Dear Blindsexpress, Usually with low prices customers get lousy service or with great service customers get higher prices. You guys are dynamite because your prices are great and your service is excellent. My third online order and I wouldn't go anywhere else. Thank You!
Rick S. Piedmont, CA

March 2006
I just had to write to tell you how pleased we are about the COMFORTEX roman shades and blinds we recently purchased from you.The measurements were right on and the quality is simply outstanding. The ease of installation was unbelievable. The entire house was put up in less than two hours. (18 windows) And finally, the savings we realized was great. I couldn't believe how much I save compared to the local window covering shop. Thanks again for a great quick delivery!

L. Smith,BOISE , ID

April 2006
Subject: Re: Your rail replacement :

Thank you for going out of your way to get me the correct rail. I have to say, the service with your company has been excellent. Much better than my experience with Blindsgalore. Oh, and thank you for the great prices....too!

Thanks again.
G.W, Gilbert, AZ

April 2006
After taking care of all the Hunter Douglas errors that where done through manufacturing, I am extremely disappointed with Hunter Douglas, but can't say enough about your customer service. Polite, Courtieous, and most of all efficient. I can't thank you enough for all the work you did to fix our problems.

C.H
Mason, NH

May 2006
To whom it may concern:
I received my blinds yesterday. I just wanted to extend a thank you fast delivery. My Husband and I were able to place them in the windows this evening and they were easy to install and look great. I will and have recommended your site to others.
Thank you for the excellent service and great pricing!.

M. D. Baltimore, MD

May 2006
I started to shop the world for pricing for my Hunter Douglas Duettes and found I was wasteing vary valuble time. My time was worth more, after searching three of your competitors with their "discount week only sales" and found them to still be higher than your everyday prices. It was a pleasure doing business with honest people. No Hypes just good prices and excellent service.

Max. V., Boise, ID

May 2006
THANK YOU for my lovely blinds that I received and have installed. I am very pleased with them and wanted to share that I am a very satisfied customer.

Sincerely, S M., St. Paul, Minn

September 2006

Dear Sir or Madame:
I would like to thank you all for your efforts in bringing this
matter to a conclusion. After returning the previous replacement
blinds (two wrong configuration blinds were sent), we did receive
the correctly configured replacement blind for the damaged one and
it was in excellent condition. I would like to return the damaged
blind and request that you send me a UPS shipment label (one did not
come with this blind or under separate cover) to return the damaged
blind. Your assistance in satisfying us is very much appreciated and
we have been delighted with the customer service responsiveness both
in terms of promptness as well as in deliverables. We will certainly
recommend Blinds Express to our friends and colleagues.
G.Przybylski

 January 6th 2007

Wow wow wow, we saved a ton of money over other competitors on the internet and the blinds
were ordered and arrived with a slight damage on one of my blinds. You guys did a great job of taking
care of our problem in a prompt and expedient manor. We have 13 more blinds to order and we are
going no where else for them.

R. Richardson
Dallas, Tex.

March 26th 2007

I received my 3" blinds today and hung them up. THEY ARE FABULOUS AND SO ARE YOU!
Thank you Blinds Express.

J. Zajkowski

 April 30th 2007

We have received and installed the blinds for our Lanai.  They were easy to install.  The instructions were complete and easy to follow.  We were especially pleased with you service and prompt attention.  The  blinds were cut exactly as we requested.....and they fit and hang very nicely.  Your recommendation for selection of types and colors were very helpful in selecting just the right blinds for our Lanai.

We really appreciate your suggestion for  the type of draw for the blinds. They are so easy to use and my wife is happy because she can now adjust them so they all hang at the same height.

A.
Csicseri


October 31,2007


Hi there!
 
Just to let  know that we are delighted with all of our new blinds (there were alot!), and thank you, we were most impressed with your speedy and efficient service!
 
I would have gotten back to u sooner, but this house (in Hudson Ohio), has been an absolute nightmare (we only moved in 20 Sept. after relocating from AZ) leaks galore and other disasters. I think anyone would be aghast at having to get a plumber in 8 times!!  Anyway, amidst all the fray, I just wanted to say thanks, and should we need anymore window treatments we'll certainly be back.
 
Sincerely,
C. Abbink



 

 





 



 


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